Since 2007, Christian Jorn and Remora have been building and honorably servicing cutting-edge car dealer websites for extraordinary operators that demand more than their fair share. Over the decades, we have integrated with nearly every service provider in the industry. Many of the vendors that sell technology products to dealers are either selling vaporware or are entirely unethical in their business practices, or both.
Rather than call out the bad actors, we’ve developed this page to encourage dealers to consider these service providers as we have found them to provide a significant advantage in the marketplace and we consider them to be honorable businesses that are a pleasure to work with. Remora strongly endorses every company on this page, and any dealer that desires an optimal tech stack should consider including these companies as part of their overall strategy.
NCM Associates, established in 1947, is a 100% employee-owned company renowned for its pioneering role in the automotive industry, particularly in-dealership training, software solutions, and consulting services. They are celebrated for creating the 20 Group concept, which facilitates peer learning among non-competing businesses, fostering an environment where data-driven discussions lead to operational improvements and accountability.
NCM's services include detailed financial benchmarking, customized dealership consultations, and a wide array of training programs through the NCM Institute, which focuses on enhancing management skills, sales techniques, and operational efficiencies. This holistic approach ensures that NCM remains at the forefront of industry best practices, helping dealers adapt, thrive, and prepare for economic fluctuations.
We work with UserWay to deliver the tools that blind, under-sighted, dyslexic and highly distractable shoppers need to successfully navigate the web. UserWay is known for web accessibility widget, which aims to enhance website usability for all users, particularly those with disabilities. Our integration with UserWay aids in compliance with various accessibility standards like WCAG, ADA, and Section 508. The widget automatically identifies and corrects code errors, ensuring that websites are more navigable for shoppers using assistive technologies or those who require specific accessibility features.
UserWay's approach focuses on making digital content more inclusive and helps businesses mitigate risks associated with accessibility lawsuits by improving overall compliance. UserWay makes frequent updates and delivers responsive customer support. We highly recommend UserWay if you are interested in actually servicing the needs of disabled computer users rather than just compliance. UserWay is focused on solving the actual problems for disabled shoppers and is the clear leader in the field of accessibility.
We’ve worked in partnership with Action for many years and have yet to see them lose a client. They customize your campaigns and manage your TV, Internet, direct mail, social media, graphic design, special events, and public relations all under one roof. From our experience, Action gets results. They have a unique pricing model that puts their skin in the game.
They actually pay for your advertising, and you pay them based on results. We don’t know the details, but we do like that they include exclusivity and that they are never competing against themselves. Whatever they are doing it’s working great, and their customers love them. We highly recommend Action if you are looking for a comprehensive advertising, branding, and marketing solution that works with you and for you.
Reputation Sensei is a digital marketing agency specializing in reputation management, particularly for automotive dealerships. The company's mission revolves around enhancing businesses' online reputations to drive customer loyalty, trust, and revenue.
They offer on-site training for dealership staff and are focused on creating exceptional customer experiences that lead to positive reviews and tangible testimonials. This approach aims to improve a dealership's online presence and also positions satisfied customers as a valuable marketing asset through video testimonials and strategic digital advertising.
AET is best understood as the Canva for automotive. We use AET’s tool set to build customized digital graphics and support our dealers’ creative needs. Since working with AET we have been able to streamline our support and improve our ticket completion times. AET is a great solution for dealers that want to bring their creative process in-house and for creative agencies serving automotive that want to streamline their workflow.
AET Marketing Suite is designed to empower dealerships with tools that simplify and enhance digital creative. Their suite of tools streamlines both the creation and deployment of ads across social platforms like Meta, Instagram, and Snapchat, allowing for rapid campaign management without the need for extensive technical knowledge or media fees. They complement these features by facilitating the advertisement of current in-stock inventory directly from feeds to social media, enabling dealers to launch targeted ads quickly.
Dealermade Photo Studios specializes in providing high-quality, automated photography solutions for car dealerships. Their technology streamlines the process of capturing vehicle images with the Carousel Photo Studio. Dealermade offers both manual and fully automated multi-camera systems designed to fit seamlessly into various operational scales, from individual dealerships to large dealer groups.
These systems not only automate the photography process but also enhance the quality of images through AI-assisted cropping and post-production, ensuring that vehicles are presented authentically and attractively online. This approach increases engagement with potential buyers and supports higher conversion rates due to the interactive and high-quality media they are producing. Dealermade's mission is to simplify and improve the marketing process for dealerships and they are a trend-setter for customer-centric visual marketing strategies.
Hippo Media Group represents a unique blend of business consultancy and media services. This company prides itself on leveraging data and analytics over gut instincts, aiming to transform how dealerships approach their marketing and media strategy. Their services encompass content creation, digital marketing, and traditional marketing with a commitment to personalized service yet backed by the resources of a larger agency.
Whether you are looking to outsource your BDC or enhance your in-house efforts, BDC Angels is worth a look. With over thirty years of combined experience, BDC Angels offers tailored solutions that range from BDC consulting and training, to outsourcing a portion of or even your entire BDC function. Their approach emphasizes customization, ensuring that your unique needs are heard and met whether it's for sales or service departments. They provide unique strategies that maximize your results and improve customer satisfaction.
If you are a vendor serving the automotive industry and you feel like we should endorse your company, please contact Terry Gibson to be considered at [email protected]. If you are a dealer that is wondering why your service provider has not been included on this page, please contact Christian Jorn for insider insights into the efficacy of your current technical and marketing stack at [email protected]