Knowledge BaseSecurity and PrivacyCustomer data and privacy

Who handles privacy requests, and how long is shopper data kept?

Shoppers send privacy requests, such as access or deletion, to the dealership. The dealership decides how to respond, and we provide the technical solutions to carry it out.

Requests that reach Remora

If a shopper's request about a dealership reaches us, we forward it to that dealership. For your own Remora account, email support@remora.com.

How long does Remora keep dealership personal information?

We keep personal information only as long as we need it to run your website. If service ends, you can ask us to return or delete it. Otherwise, we delete it within 90 days.

Remora Privacy Policy

Remora Data Processing Addendum