How do I change my password/retrieve It?

Posted at Tue, Nov 21, 2023 11:30 AM

Answer:

If you want to change your login password, this task is as easy as pie. Once you open the Remora Administrative Portal and select "Users" in the left-side toolbar (friendly reminder on how to access existing users), click the green edit button (pictured below) next to your name.

Edit_Button.PNG

Next, simply type your desired password in the Password and Confirm Password fields (previewed below). All done!

PasswordFields2.jpg

Please Note: If you are unable to login, you will need to call support or submit a support ticket to have a member of the Support team reset your password.