Portal | Remora Blog

Posted at Tue, Nov 21, 2023 12:45 PM

Answer: Once you open the Remora Administrative Portal and select Traffic Quality from the Reports drop-down menu (revisit how to access traffic quality), the traffic score of 0 to 100 for each...

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Posted at Tue, Nov 21, 2023 12:45 PM

Answer: After your dealership website goes live, it can take between one to three weeks for organic reporting to begin populating within the Remora Administrative Portal. This is perfectly normal and...

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Posted at Tue, Nov 21, 2023 12:45 PM

Answer: You can look at and sort through the Heat Score for every vehicle in your inventory. Once you open the Remora Administrative Portal and select Inventory Traction from the Reports drop-down...

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Posted at Tue, Nov 21, 2023 12:45 PM

Answer: Experiencing a drop in traffic that originates from Google Ads often occurs when the final URL(s) used within various ads on this platform was never changed. When this happens, full tracking...

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Posted at Tue, Nov 21, 2023 12:45 PM

Answer: Inventory Traction is a tool used for viewing the Heat Score of all your current inventory, which lets you know which vehicles are being looked at the most by prospective customers. To...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: Let us steer you in the right direction on where to find traffic quality. Once you open the Remora Administrative Portal, select the main tab called Reports (pictured below) on the left-side...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: In addition to receiving daily, weekly, or monthly reports, you can elect to send a one-time report to yourself or someone else at the dealership. Once you open the Remora Administrative...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: If you want to change your login password, this task is as easy as pie. Once you open the Remora Administrative Portal and select "Users" in the left-side toolbar (friendly reminder on how to...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: Once you open the Remora Administrative Portal and select Schedule Reports from the Reports drop-down menu (look back over how to access schedule reports), click on the toggle switch...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: If you want to edit or delete a user’s name from the list of people who can access your dealership website, the process only takes a few simple steps. First, open the Remora Administrative...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: You have the option to receive and send reports on your website’s performance from a central location. Once you open the Remora Administrative Portal, select the main tab called Reports...

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Posted at Tue, Nov 21, 2023 11:30 AM

Answer: When you need to grant a new user access to your dealership website, simply go through the following step-by-step instructions we have provided to help make the process straightforward and...

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Posted at Tue, Nov 21, 2023 11:15 AM

Answer: If you are looking for the names of users that can access your dealership website on our system, it is easy to find. After you bring up the Remora Administrative Portal, just click on Users...

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Posted at Tue, Nov 21, 2023 10:45 AM

Answer: Of course! Once you open the Remora Administrative Portal and select Team Members under the Website Mods tab (go over how to access team members), simply click inside the Groups field to...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: If you want to see all of the names in one team group, it is really simple to pull up this information. Once you open the Remora Administrative Portal and select Team Members under the...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: Once you open the Remora Administrative Portal and select Team Members under the Website Mods tab (recall how to access team members), click on the blue circle with a plus sign in it...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: In the unfortunate circumstance of needing to remove a team member’s profile from your dealership website, you can perform the action quickly. Once you open the Remora Administrative...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: You can add multiple departments to the main Team page and easily change the order in which they appear. Once you open the Remora Administrative Portal and select Pages under the Website Mods...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: If you want to rearrange the order of team members in a certain group, this is no problem. Once you open the Remora Administrative Portal and select Team Members under the Website Mods tab...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: Once you open the Remora Administrative Portal and select Team Members under the Website Mods tab (straight path to access team members), locate the team member you want to edit (Hint: Use...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: Highlighting the names and faces of your dealership’s staff on the website helps initiate building lasting relationships with customers, so we made it simple for you to access team members’...

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Posted at Tue, Nov 21, 2023 10:00 AM

Answer: Creating a new team group is so simple for anyone. Once you open the Remora Administrative Portal and select Team Members under the Website Mods tab (backtrack how to access team members),...

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Posted at Mon, Nov 20, 2023 5:45 PM

Answer: Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab Form Submissions (review how to access form submissions), click multiple submissions using the...

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Posted at Mon, Nov 20, 2023 5:45 PM

Answer: You can conveniently manage how website lead emails are sent to your dealership on our system. Once you open the Remora Administrative Portal, select the main tab called Forms (pictured...

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Posted at Mon, Nov 20, 2023 4:15 PM

Once you open the Remora Administrative Portal and select Navigation under the Website Mods tab (a little help on how to access the navigation bar), click the blue circle with a plus sign it in...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: When you want customers to see right away your hours of operation and current availability, here is how to add a docked departments button to the left-hand side of the main homepage image....

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: Once you open the Remora Administrative Portal and select Navigation under the Website Mods tab (guide on how to access the navigation bar), the Main Navigation page (pictured below)...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: If a new navigation tab does not appear on your website, you just need to change its status to active. Fortunately, this is a super-easy modification. Once you open the Remora Administrative...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: When you want to relocate the user account buttons from the header to the right side of your website, all it takes is a few quick clicks. Once you open the Remora Administrative Portal and...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: Once you open the Remora Administrative Portal and select Navigation under the Website Mods tab (directions on how to access the navigation bar), click on FOOTER NAVIGATION (pictured below)...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: After you open the Remora Administrative Portal, select the main tab called Website Mods (pictured below) on the left-side toolbar. Then, click on the subcategory labeled Website Settings...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: After you open the Remora Administrative Portal, select the main tab called Website Mods (pictured below) on the left-side toolbar. Then, click on the subcategory labeled Navigation...

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Posted at Mon, Nov 20, 2023 4:15 PM

Answer: If you prefer to use the legacy freetext search for vehicles, instead of the new autocomplete with articles, pages, vehicles, and vehicle search results pages, follow these clear-cut...

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Posted at Mon, Nov 20, 2023 4:00 PM

Answer: It is up to you whether or not incentives show on separate lines or combined together. Once you open the Remora Administrative Portal and select Incentives under the Reel tab, click on...

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Posted at Mon, Nov 20, 2023 4:00 PM

Answer: You are just a few steps away from making your dealership incentives active or inactive. Once you open the Remora Administrative Portal and select Incentives under the Reel tab (look into how...

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Posted at Mon, Nov 20, 2023 4:00 PM

Answer: There are two different kinds of incentives: Customer Incentives and Dealer Incentives. Customer Incentives involve cash-back rebates, low-interest financing offers, or other perks offered...

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Posted at Mon, Nov 20, 2023 4:00 PM

Answer: Once you open the Remora Administrative Portal and select Incentives under the Reel tab (where you go to access edit incentives), click on User Incentives (pictured below) in the blue...

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Posted at Mon, Nov 20, 2023 4:00 PM

Answer: Once you open the Remora Administrative Portal and select Incentives under the Reel tab (take a look at how to access edit incentives), click on Settings (pictured below) in the blue...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Calculating the final price of an incentive vehicle starts with choosing where the original amount comes from to subtract the discount correctly. Once you open the Remora Administrative...

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Posted at Mon, Nov 20, 2023 3:45 PM

Fortunately, you can manage all of your incentives from one central place on our dashboard. After you open the Remora Administrative Portal, select the main tab called Reel (pictured below) on the...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Email groups give your dealership the ability to collate and gather website leads via either a specific email address or multiple email addresses. Going a step further, you can set up email...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Once you open the Remora Administrative Portal and select Edit Incentives under the Inventory Mods tab (scan how to access edit incentives), click on User Incentives (pictured below) in the...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Want to include a heading for the conditional incentives listed on your website? That is easy to do. Once you open the Remora Administrative Portal and select Incentives under the Reel tab...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: The "Payment Gateway Settings" subsection of the "Form Settings" page is your one-stop shop for giving visitors to your dealership's website the ability to make payments or complete certain...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: While Remora can set up or incorporate an Inline Frame (IFrame) on behalf of your dealership, it is important to understand that our team of site design experts has no control over the...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Once you open the Remora Administrative Portal and select Incentives under the Reel tab (recollect how to access edit incentives), click on User Incentives (pictured below) in the blue...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Figuring out if a form or another piece of content on your dealership’s website is “framed-in” (utilizing an Inline Frame/IFrame) starts with taking note of this element’s appearance. If the...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: If your customer relationship management (CRM) platform isn't parsing phone numbers or contact times correctly, let's try switching this information to the "Comments" section of the incoming...

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: An Inline Frame, more commonly known as an “IFrame,” is a HyperText Markup Language (HTML) element that allows for content from an outside source to appear on your dealership’s web page....

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Posted at Mon, Nov 20, 2023 3:45 PM

Answer: Including certain types of incentives in the prices of vehicles is super easy. Once you open the Remora Administrative Portal and select Incentives under the Reel tab (ensure you know how to...

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Posted at Mon, Nov 20, 2023 3:00 PM

Answer: It is really simple to locate where the settings are for all of your dealership incentives. Once you open the Remora Administrative Portal and select Edit Incentives under the Inventory Mods...

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Posted at Mon, Nov 20, 2023 2:45 PM

Answer: Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab Manage Forms (see how to access forms), click on the red circle with an image of a trash can...

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Posted at Mon, Nov 20, 2023 2:45 PM

Answer: Deleting an email group starts with making a quick visit to the "Form Email Groups" page. If you're not quite sure how to get to this page, give the "Forms" drop-down menu in the main...

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Posted at Mon, Nov 20, 2023 2:45 PM

Answer: Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab Manage Forms (reread how to access forms), click on the green circle with an image of a pencil...

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Posted at Mon, Nov 20, 2023 2:45 PM

Answer: Editing an email group starts with making a quick visit to the "Form Email Groups" page. If you're not quite sure how to get to this page, give the "Forms" drop-down menu in the main...

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Posted at Mon, Nov 20, 2023 2:30 PM

Answer: Need to add the name of a form (or its type) to emails or a specific email group that end ups at a particular inbox? Then you'll want to pay a visit to the "Form Email Groups" page. (A quick...

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Posted at Mon, Nov 20, 2023 2:15 PM

Answer: For some dealerships, having a little extra information (specifically the name of the form being triggered or its type) can help make categorizing and sorting these incoming lead...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: This will actually need to be done on the page you place the form. You may add any text or images above, below, or beside the form.

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: In the top, right corner of the email group list box, located on the "Form Email Groups" page and previewed below, you'll notice a search box. Once you've located this tool, you'll have the...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: It is easier than you might think to re-send leads. Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab Form Submissions (revisit how to access...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab Manage Forms (the path to access forms), click on the green circle with an image of a pencil...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: Adding an email group in the Remora Administrative Portal is a cinch. After you select the subtab of Email Groups from the Forms drop-down menu (pictured below), go ahead and click on the...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: If your dealership wants to allow users to send monetary payments via your website, you first need to make sure you have an Authorize.Net account set up and ready to go. Otherwise, processing...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: Remora sends all form submissions immediately to the email address(es) designated for each specific form. If you have selected a large amount of submissions, such as 100, to resend, it can...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab Form Submissions (remember how to access form submissions), click on the blue circle with a...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: If you need to locate a particular form, there are two different ways to quickly find it. Once you open the Remora Administrative Portal, select the main tab called Forms, and the subtab...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: The "Form Settings" page is your one-stop shop for adjusting or augmenting generic form settings (which include ADF XML details and attributes), in addition to working with and entering...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: When you want to narrow down the list of form submissions, you have two options that speed up the process. Once you open the Remora Administrative Portal, select the main tab called Forms,...

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Posted at Mon, Nov 20, 2023 2:00 PM

Answer: First, think about the purpose of the form you are wanting to create. Would it require custom fields or settings? Your website already comes with a set of general forms (contact, service,...

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Posted at Mon, Nov 20, 2023 1:45 PM

Answer: You can conveniently view a list of all the forms being used on your website in one place. After you open the Remora Administrative Portal, select the main tab called Forms (pictured below)...

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Posted at Mon, Nov 20, 2023 1:45 PM

Answer: Once you open the Remora Administrative Portal, select the main tab called Forms (pictured below) on the left-side toolbar. This will open up the drop-down menu where you click on the subtab...

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Posted at Mon, Nov 20, 2023 1:45 PM

Answer: To make your way to the "Form Email Groups" page and begin adding or editing your dealership's email groups, start by navigating to the "Forms" subsection within the toolbar located on the...

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Posted at Mon, Nov 20, 2023 1:00 PM

Answer: Once you open the Remora Administrative Portal and select Pages under the Website Mods tab (direct route on how to access pages), locate the specific page (Hint: Use the search bar in the...

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Posted at Mon, Nov 20, 2023 12:15 PM

Answer: Once you open the Remora Administrative Portal and select DNS Management under the Website Mods tab (look back over how to access DNS management), you can click inside any of the fields...

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Posted at Mon, Nov 20, 2023 11:45 AM

Answer: Once you open the Remora Administrative Portal and select Dealership Info under the Website Mods tab (Need a little help finding this? Follow these instructions on how to access dealership...

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Posted at Mon, Nov 20, 2023 11:45 AM

Answer: Unfortunately, you are not permitted to delete one of the prepopulated departments (Sales, Service, Body, and Parts), but you can make one or more inactive to keep them from appearing on your...

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Posted at Mon, Nov 20, 2023 11:45 AM

Answer: Once you open the Remora Administrative Portal and select Dealership Info under the Website Mods tab (run through of how to access dealership information), click on LOCATIONS (pictured below)...

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Posted at Mon, Nov 20, 2023 11:45 AM

Answer: When you need to change the phone number, contact form, or hours for one of your dealership departments, it only takes a very short amount of time to complete. Once you open the Remora...

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Posted at Mon, Nov 20, 2023 11:45 AM

Answer: When you need to enter or change the contact details appearing on your dealership website, you are just a few clicks away from checking this off your to-do list. Once you open the Remora...

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Posted at Mon, Nov 20, 2023 11:00 AM

Answer: After you open the Remora Administrative Portal, select the main tab called Website Mods (pictured below) on the left-side toolbar. Then, click on the subcategory labeled Dealership Info...

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Posted at Mon, Nov 20, 2023 11:00 AM

All of your DNS records are conveniently stored together. Once you open the Remora Administrative Portal, select the main tab called Website Mods (pictured below) on the left-side toolbar. Then,...

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Posted at Mon, Nov 20, 2023 11:00 AM

Answer: Once you open the Remora Administrative Portal and select DNS Management under the Website Mods tab (here is how to access DNS management), choose A, AAA, CNAME, MX, SPF, or TXT from the Add...

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Posted at Mon, Nov 20, 2023 11:00 AM

Answer: Once you open the Remora Administrative Portal and select Dealership Info under the Website Mods tab (recall how to access dealership information), click the blue circle with a plus sign it...

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Posted at Mon, Nov 20, 2023 11:00 AM

Answer: When you are creating a new page for your dealership website, you must choose the type of page being added. Once you open the Remora Administrative Portal, select Pages under the Website Mods...

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