Why can I not see the new coupon added?

Posted at Thu, Nov 16, 2023 1:45 PM

Answer:

If you are unable to view a new coupon on your dealership website, you should confirm it is listed as active. Once you open the Remora Administrative Portal and select Coupons under the Website Mods tab (details on how to access coupons), scroll down to find that particular coupon or use the handy search bar function (pictured below) near the top, right corner for faster results. 

SearchBar.PNG

Verify there is a checkmark under the Enabled heading (previewed below).

EnabledCheckmark.PNG

If a checkmark does not appear here, click the green circle button with an image of a pencil in it (illustrated below), located to the right of the Enabled column.

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On the Edit Coupon page, scroll down below the coupon image and click on the toggle switch under the heading of Active to change it from gray to blue (see below), indicating the coupon is now live.

ActiveToggleSwitchGray.PNG               ActiveToggleSwitchBlue.PNG            

Note: If you choose a future Start Date, the coupon will not become visible on your site until that date arrives.

The last step is clicking on the green SAVE CHANGES box (shown below) appearing near the top of the page.

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